Crypto Broker Certification Services
Order Fulfilment Certification:
- Each brokerage transaction will benefit from an additional layer of quality through efficient order execution.
- Client partnerships will be more transparent and balanced, with fair and impartial pricing.
- Members of Digital Asset Authority will get unique client-specific offers.
Dispute Resolution Service:
- Clients experiencing unfair treatment should first approach their broker for resolution. If the issue remains unresolved, they can submit a complaint to Digital Asset Authority.
- Digital Asset Authority will evaluate the complaint within a five-day period.
- The organization is entitled to collect relevant documents from both the client and broker to ensure a fair resolution.
Compensation Fund:
- If the broker does not comply with the decision of Digital Asset Authority, the insured amount will be paid directly to the client.
- Financial compensation is only provided if Digital Asset Authority validates the dispute, with a designated staff member responsible for the decision.
- If the compensation exceeds the maximum allowable amount, it will be proportionally distributed among the claimants.