File a Complaint

To initiate a dispute with your financial provider (brokerage company), it is essential to submit a complaint directly to them. In the case of the broker’s failure to respond or clarify the situation within 14 days of your submission, the Commission will consider the complaint based on the stipulated requirements.

STATUS OF A COMPLAINT

Yes, I have previously submitted a complaint to Digital Asset Authority.No, I have not submitted any complaints to Digital Asset Authority before.

APPLICANT AND DISPUTE INFORMATION

First Name*

Last Name*

Residence Country*

Email*

Phone Number*
Financial provider (brokerage company) of an applicant*
What are the main aspects of the existing dispute between you and your financial provider (brokerage company)?*

Ensure that you provide all necessary information and that it is accurate. If any required detail is missing or contains inaccuracies, the Commission reserves the right to reject or disregard the complaint.

Provide comprehensive information and attach relevant documents that support your claims to Digital Asset Authority. The aforementioned criteria may impact the timeline for reviewing the complaint and arriving at a final decision.

Please remember that the only method for filing a complaint is through the official website. Digital Asset Authority representatives will never ask for your personal account login or password. Be sure to include all necessary files to substantiate your claims.

Upload Documents

Please upload your files in *.pdf or *.doc(docx) formats, with a maximum size of 10 MB.